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Answers to common questions about buying, installing and using a travel eSim.

Before you buy

Will my phone work?
When does my plan start?
What is an eSim?

Installing

Install on iPhone
Install on Android
Install on Samsung
Install on Google Pixel
What if I delete or lose the QR code?
When will I receive my eSim?

Using your eSim

No data after you land
Can I keep my WhatsApp number?
Can I call and send SMS with the travel eSim?
Can I share data with other devices?
Can I use the eSim in my home country?
Do I need to delete the eSim when the plan ends?
What speed will I get?
Check how much data is left
Add more data

Payments and refunds

Can I get a refund?
Find a receipt
Discount codes

Your account

Export or delete your data

Glossary

eSim glossary