Before you depart

Before you depart, set the phone up at home. Buy the Departing plan, install it on Wi-Fi, and turn it on when you land.

Check the phone

It needs an eSim, and it must not be locked to one carrier. An iPhone 8 or a Galaxy S10 cannot install one. An iPhone 13 or later, a Galaxy S24, or a Pixel 8 can.

Devices

Buy the plan for the trip

Pick a country, a region, or a global plan. The price you pay is the price shown at checkout.

Plans

Install it on Wi-Fi

Install the eSim before you leave. Installing it does not start the days. You need a working connection to download it.

Install on iPhone

Leave your usual number on

On a phone with two lines, keep your usual SIM for calls and messages. Use the Departing eSim for data.

Can I keep my WhatsApp number?
When you land